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 ITSM/ITIL Consultant/Project Manager - Shanghai/Beijing |
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abby.xi
头衔: 海归少校
性别:  年龄: 41
加入时间: 2009/08/14
文章: 115
来自: Shanghai
海归分: 21507
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作者：abby.xi 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
Descriptions:
Being a member of HP Service Management Reference Model (SMRM) global team, to deliver quality process designs and documents:
· Design SMRM processes based on ITILv3, COBIT and other reference frameworks
· Generate process documents and other collaterals
· Present processes and collaterals to the customer
· Respond to customer’s queries on processes
· Maintain the released processes and collaterals
· Provide support to the implementation of the processes
Qualifications:
· Master or Bachelor's degree in computer science, information system, IT or related field
· ITIL Foundation Cert. required; ITIL Manager/Expert preferred
· A minimum of 3 years ITSM/ITIL related experience
· A minimum of 1 year ITSM Consultancy/Design experience
· Familiar with at least 1 process modeling tool (ProVision is preferred)
· Good oral and written English (CET 6 or above)
· Good understanding of Process
作者：abby.xi 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
标签: ITSM,ITIL,
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 ITSM/ITIL Consultant/Project Manager - Shanghai/Beijing -- abby.xi - (1052 Byte) 2010-11-12 周五, 13:59 (1744 reads) - 联系方式 -- 910639 - (5 Byte) 2010-11-16 周二, 09:53 (574 reads)
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